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Videos
Survey Reveals Five Factors for Spares Management Success
Tutorial: The Out of Stock Metric
Tutorial: Slow Moving Inventory
Tutorial: The Optimization Trap Part 1
Tutorial: The Optimization Trap Part 2
Tutorial: The Optimization Trap Part 3
Tutorial: 5 Myths of Inventory Reduction
Case Study: Industrial Supplies Inventory Optimization
Case Study: Materials and Spares Inventory Management
Case Study: Stocking Policy for Materials & Spare Parts
Management
Case Study: Steel Industry Spares Inventory Optimization
Case Study: Power Station Spares Inventory Optimization
Plus many more...
Materials and
Spares Inventory Storage Guidelines
Storage Guideline #1: Hydraulic
Hoses
Storage Guideline #2: V-Belts
Storage Guideline #3: Bearings
Storage Guideline #4: Motors
Storage Guideline #5:
Lubrication & Hydraulic Fluids
Storage Guideline #6: Seals
Inventory
Management Articles
Managing Slow
Moving Inventory
Slow moving inventory is often seen as an
easy target for people undertaking an inventory review. Rather than
undertake a structured review process (such as the Inventory Cash Release
process) many people will target slow moving inventory as if it is some
kind of silver bullet for inventory optimization.
Inventory Management - Knowing the Formulae is the Easy Part!
Does it really matter if you do or do not
understand all the formulae that are used in inventory management? Does
it matter if you know or don’t know how to calculate the Reorder Point or
the Reorder Quantity for individual SKUs? How many people do you know
that don’t bother to learn these formulae when they use software to manage
inventory?
Squirrel
Stores & Why You Would Be Nuts To Keep Them
Breaking the
locks was the only option. It was 2am and Line 1 had stopped completely.
The good news was that we knew exactly what the problem was and how to fix
it. We also knew that the spare part we needed had been in the storeroom
earlier in the day – I had seen it there myself. The bad news was that it
was no longer there and we didn’t know who had taken it or where they put
it. We were pretty sure that one of the dayshift crew had taken it and
put it in his locker.
The
Spares Stocking Policy
Companies
these days are awash with policies. They have environmental policies,
safety policies, purchasing policies, contract management policies, audit
policies, corporate policies, expense policies, travel policies,
maintenance policies, some even have internet usage and blogging
policies. With all this corporate ‘red tape’ why would you need (or want)
one more policy? The answer to this question lies in the benefits you get
in return.
Cracking the Inventory Code
Understanding
which inventory solution suits your situation can be tricky and mistakes
can be costly in both time and money. This paper describes four 'home
truths' that you can use to navigate this minefield and crack the
inventory code. Presented at the International Maintenance Conference 2008
(Bonita Springs).
When is Critical Really Critical?
Engineers will happily
(well, not happily) review items that are not classified as critical but
which actually are critical. Yet they will shy away from reviewing items
that are officially defined as critical. In this case any review is,
therefore, driven by the classification rather than the opportunity or
cost benefit. Nobody would use this approach in reviewing any other
capital investment.
Is Your Storeroom a Pit stop or a
Supermarket?
Recently I was visiting a
facility with a very large spare parts storeroom. While walking through
and understanding their issues it actually felt like I was in the local
supermarket rather than in the storeroom of a high tech manufacturing
facility. By that I mean that there were long aisles that were not
clearly marked, high use materials were not always near the user’s
entry/exit, and there were boxes in the aisles waiting to be unpacked. To
make the picture complete there was even a maintenance guy walking up and
down one aisle saying, ‘Where do they keep the #%&*?! pump gaskets!’.
It's All in the
Timing
When it comes to inventory, companies seeking to reduce their inventory
often only decide to act when there is an obvious problem. This is usually
driven by the impending inventory review for the end of the fiscal year,
end of quarter or even the end of the month.
Inventory - Cash or Carry?
There is an old saying in business that ‘Cash is King’.
Inventory, no matter what type, ties up cash and diverts it from other
uses. Therefore the aim of inventory management should be to minimize the
inventory investment for a particular customer service level. The approach
taken should ensure that the target level of service is met while also
minimising the cash investment.
Inventory Management - One Size Does Not Fit All
If there is one great myth in inventory
management it is that one single technique will solve all inventory
problems. Not that people believe that one technique will solve all
problems in all situations but that in any given company one approach is
all that is required to manage all inventory.
For the inventory manager this is very attractive as it means that there
is only one approach to manage. For the software vendor, consultant or
advisor it means only one solution to sell.
World’s Best Practice Inventory Management
In almost every endeavour it is difficult to
determine what constitutes ‘best practice’. Businesses around the world
spend millions of dollars on software and advisory services and often don’t
know whether they are ‘best practice’ or just somewhere in the pack.
Why Your Current Approach To Inventory Management Is Not Best Practice And
Is Costing You Money
Inventory management is
the combination of know-how, process, measures and reporting that together
provide the opportunity for maximizing availability while minimizing cash
investment. There are five reasons why your inventory management is not best
practice and is costing you money.
Do you hold too much inventory? Check your stock turn ratio
It is essential to measure
the availability of stock, after all that is why the investment is made in
the first place. However, measuring stock outs can be a limiting way to
measure inventory as it only measures one dimension of inventory, that is,
availability.
Better Practice Inventory Management
People are always
searching for ‘best practice’, somehow believing that there is a silver
bullet solution that will cure their inventory problems. The problem, of
course, is that what is best practice in one country/industry/business
might not be best practice in another. In any case, the exalted ‘best’
practice might just be too much of a jump for many people to take or
indeed may not be economically viable.
The Importance of Day One Decisions
For many companies their inventory really is the forgotten
investment and this is especially the case with engineering inventory.
These companies may expense their inventory or many not have in place any
system to manage their inventory. In this case the issue is not
‘optimization’, these companies are faced with the challenge of setting up
an inventory management system.
How Does
Your Inventory Management Sound?
Engineering materials
and spares management is one of the truly cross functional activities that
an organization needs to manage. Each of the disciplines involved can and does have a
significant influence on your materials and spares inventory outcomes.
While this influence can come from them working away doing their jobs in
isolation, for an ideal outcome each of these disciplines must work in
concert with each other – kind of like an orchestra.
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Inventory
Optimization Articles
The Optimization Trap
The activity of changing the way a business is managed, of course,
involves optimization. Optimization is what managers do; optimization
equals solving problems by trading off choices to achieve the best
outcome. In this respect it is a key means for companies to improve
their operations. But optimization is all about understanding
constraints.
To
solve a problem you must understand the constraints.
Why MRO Inventory Optimization Doesn't Optimize Part 1
So, you have finally got
hold of that software you have been looking for. The boss has been on your
back about inventory and wants your assurance on availability while also
reducing the cash investment. You researched the market and decided on a
program of inventory optimization. Optimization, surely that is what you
need, after all optimization is the ultimate outcome, is it not?
Optimization means that everything is working at maximum efficiency,
right? Wrong.
Why MRO Inventory Optimization Doesn't Optimize Part 2
In Part 1 we identified that what is generally referred to
as inventory optimization really doesn’t optimize inventory. Before
identifying what does truly optimize we need to first understand the short
falls in the process.
Why MRO Inventory Optimization Doesn't Optimize Part 3
To truly optimize
inventory a new process is required and the suggested process is known as
the Inventory Cash ReleaseTM Process. The first step in
applying this process is to focus on the SKUs that will have a real impact
on the inventory value, not the long tail of inventory items that hold
little dollar value. This is an application of the Pareto Principle. The
next step is to apply the ‘7 Actions for Inventory Reduction’ – and there
are only 7 actions!
Now, in Part 3,
we discuss steps 3 and
4.
Inventory Process Optimization White Paper
optimization
of MRO and engineering spares inventory has, for many years, been a goal
of inventory managers, operations managers and financial managers. The
problem is that, until now, the techniques that have been applied to
achieve optimization do not result in a truly optimal outcome. When
subject to critical analysis the reasons for this become quite obvious.
Note that this paper includes marketing content!
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Implementation & Change Management Articles
Business As Usual - Do You Really Want It?
There is no doubt that the current economic times are not
‘business as usual’ but is that what we really want? Is ‘business as
usual’ a good thing?
Are You Paying Attention?
If you are really going to have an influence on your
company’s materials and inventory management there are moments that
require 100% attention. The problem, however, is that you will never
really know which moments they are!
Capability, Courage and Culture
In any program of cost
reduction or continuous improvement there are three things that the
leadership team need to understand for success. Put simply these are
capability, courage and culture.
Can Your Plans Be
Executed?
In almost all businesses
we spend much of our time planning. We develop strategic plans, we develop
business plans, we develop annual budgets, we develop sales plans and we
develop plans for specific projects. Sometimes, we develop plans 'in case
of emergency'. For example, evacuation plans. In these latter plans we
know that we need to test the plan and so we hold fire and evacuation
drills.
Implementation is
Everything
The real
issue that the survey exposes is the lack of implementation that actually
takes place in business. Many studies and analyses are conducted but not
enough gets implemented.
What is Your Sphere
of Influence?
Have you ever attended a
sporting event or theatrical performance? Most of us have. At some time
have you been sitting there when someone else starts applauding or gets up
to give a standing ovation? Ever noticed what happens when people do this?
Are You Invested in Maintaining the Status Quo?
One of the major hurdles
that is faced in any business improvement initiative is the loyalty that
is felt towards the existing way of
doing things. How often have you heard someone say 'We've being doing it
like this for years'! We all know that, as a rule,
people hate change and when it is as extreme and obvious as the 'we've
been doing it this way' comment it is easy to recognize this resistance.
However, sometimes it is not so obvious.
It’s All About Process
In professional sport these days it is not
unusual to hear players and coaches talking about process. They talk
about focusing on the process and following the process. Rarely do they
talk about scoring a goal, a touchdown, a home run, a point or achieving a
good shot. It’s all about process.
The Process of Implementation (Part 1)
Up until now you may have been involved in an interesting
intellectual and analytical exercise. The development of an action
plan has enabled you to crystallize your thoughts and put some substance
around your ideas. However, all of that will count for little if you do
not take the next step and implement.
The Process of Implementation (Part 2)
Change management requires an understanding of the human
issues faced by you and your team. That’s right, implementation is a human
process not a scheduling processes. Planning and scheduling are tools that
help manage the human process; they do not replace it.
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Operations
Management & Improvement Articles
Accuracy Vs.
Precision
Performance measurement is the cornerstone of all improvements efforts. If
you don’t or can’t measure where you are now versus where you were before,
then how do you know if you have improved? Just as importantly, however,
is knowing if your measure actually reflects your current position or the
issue that you are trying to highlight or control.
Be Careful What You
Ask For!
We have
probably all heard the old saying ‘what’s measured, matters’ or a
derivation of that saying. What this means is that we pay attention to
the things that are measured and that it is these measures that drive our
behaviour… or more importantly, the behaviour of our team.
Are You Biased?
The
behaviors that are evident in the stock market are also evident in the day
to day decisions that are made in management. In the world of finance this
irrational behavior is known as a behavioral bias. That is, sometimes
people make irrational decisions rather than base their decisions on some
measurable, sound foundation.
What To Do In a Crisis
As consumer sentiment
declines and people spend less, companies all over the world are feeling
the effect of lower sales and/or lower margins. This of course flows on
to a tightening of budgets in all areas of operations. So what can you do
in such a crisis?
Don’t Confuse Information With Expertise
Recently I have attended
a number of conferences and events that have led me to question some of
the advice that people are being given by so called experts. Every where
we go these days there is someone claiming to be an expert advisor or
consultant and if you don’t know the background of these people then you
just may be getting bad advice.
The Four Keys to Success
What
does the high achiever do to achieve superior results? I think that it
can be boiled down to just four key activities.
Four Requirements of
Persistence
Recently I was discussing
inventory reduction with a regional director of a globally famous company.
During our conversation this director made the following observation: ‘We
are really good at developing a plan and really poor at implementing it –
it is a major weak point for us’. Upon reflection I suspect
that it is a weak point for many more companies than his!
Goal Setting
Most articles that you read on goal setting will tell you how important
goals are; they will repeat clever acronyms (S.M.A.R.T) to remind you
about goal setting; they often give data on how many people fail to
achieve their goals.
Today I am going to tell you why, in my opinion, most goal setting advice
is completely wrong.
Going For Gold
It was while watching a young Australian standing on the dais accepting
her gold medal that it occurred to me that at one level the Olympics is
one large benchmarking exercise! For each event, and on their given day,
the athletes are benchmarked against their peers. The strongest or
fastest receive a gold medal and everyone else understands where the
pinnacle of achievement in their sport now is.
Can You Be a Gold Medal Winner?
A few seek advanced
knowledge, they seek a deeper understanding of the requirements, they seek
many different experiences in their chosen field, they read books, some
even write books and attain the status as ‘an expert’. But this doesn’t
make them gold medalists! Let’s call these people silver medalists. So, what does it take to
be a gold medalist in operations management and operations improvement?
Occam’s Razor
William Occam was a
Franciscan Friar in 14th Century England and is attributed with developing
a principle that states that ‘the explanation of any
phenomenon should make as few assumptions as
possible, eliminating those that make no difference in the observable
predictions of the explanatory
hypothesis or theory’. OK, so that is a mouthful
and the principle is often paraphrased as "All other things being equal,
the simplest solution is the best."
Taking it One Step at a Time
Recently I visited the Kennedy Space Center (KSC) at Cape Canaveral,
Florida USA. To many this is better known as the place from which the
Space Shuttle is launched.
During this visit I was reminded of the words of Neil Armstrong as he took
that historic first step on the moon. He said ‘One small step for man, one
giant leap for mankind’.
Are You a Supervisor or a Manager?
No, I am not asking about your job description, I am asking about your
leadership style. You see I am a firm believer in the expression:
Management’s role is to change the way a business is managed, not manage
it day to day*. What does this mean?
Creating a
Sustainable Cost Advantage
Recently a group called the Economist Intelligence Unit (EIU) produced a
report titled Rethinking Cost Structures: Creating a Sustainable Cost
Advantage. To produce this report the EIU surveyed 427 senior executives
across a range of industries from around the world.
Where Are Your Black Swans?
The black swan is a rare
and unique bird, so unique in fact that it is found, in the wild, in only
one place – Australia. The most interesting thing about the Black Swan is
however that it was not discovered until 1726. Up until that time the
entire world believed that Swans were only one color – white. In fact up
until that time a reference to a black swan was a metaphor for something
that did not exist.
Is It The Symptom or Problem?
Recently I wrote an
article titled “What’s Your Problem” about identifying who owns the
problems that are encountered and the impact of this on finding and
implementing solutions. Sometimes there are tremendous opportunities for
improvement within companies but those that recognize the opportunity may
not own the problem. In many cases nothing gets done and the benefit is
never realized.
Will Today's Success
Be Tomorrow's Failure?
Rather than sit back and just enjoy the ride, now is the time for
businesses to be thinking seriously about their cost structures and
working capital investment. When the cycle turns, as it inevitably will,
they do not want to be caught out. By ignoring these issues right now many
businesses may be setting themselves up for a bigger fall than may be
necessary.
Making the
Unreasonable Reasonable
Every so often people raise with me the issue of setting ‘unreasonable’ or
‘unscientific’ goals. This is where ‘the boss’ mandates that costs,
inventory, overtime or some other measure must be reduced or improved by
some apparently arbitrary amount.
The complaint, of course, is that the target is ‘unscientific’ and not
based on any analysis. The goal setter apparently picks a target that
suits some other non operational agenda.
Urgency Vs. Emergency
Ever worked in a place where everything is
urgent? Where everything must be completed by yesterday? Where deadlines
are always looming or past?
I am sure that many of us have but what is it that separates those with a
sense of urgency and those that work with a culture of emergency?
What’s Your Problem?
As you would expect I am asked to help solve all sorts of different
business and operational problems. Whenever I do get involved there is an
approach that I take to ensure that the problem is defined before we
design the solution. The approach is to work on the diagnosis so that the
problem is defined, not just the symptoms.
Who Owns the Problem?
To my
surprise the people in the organization that I am dealing with have
decided to shelve undertaking a project to realize these gains for at
least 9 months and maybe a year. The reason? Nobody owns the problem!
Why Cost Reduction Efforts Fail
Every business is trying to improve profitability, after all this is why
the business exists. To achieve this goal there are only two paths that
can be taken – increase revenue or reduce costs.
Double Loop Your Thinking
Many organizations go down a path of
operational improvement and find that either their improvement is slow and
incremental or that they run out of ideas. There may be several reason for
this, however, a major reason is likely to be the ‘mental models’ that
they bring to their business improvement efforts. To achieve significant
and sustainable improvements in business the people designing and driving
the effort need to employ double loop thinking.
Apply the Fundamentals With Rigor
Significant improvements
can be achieved by applying known and proven management solutions with
discipline. There is generally little or no need to ‘reinvent the wheel’
and without the discipline to follow through, half implemented solutions
are unlikely to drive results.
10 Steps to a Lower Cost Business
(Part 1 of 4)
Laying the Foundation for a Lower Cost Business
(Part 2 of 4)
Optimizing Your Performance - 10 Steps to a Lower Cost Business
(Part 3 of 4)
Renewal and Development - 10 Steps to a Lower Cost Business
(Part 4 of 4)
This series of articles explains what you
can do to achieve lower costs and operational excellence in your business.
Click on individual links above.
A Business Meta Fore!
Many professional
golfers go on to develop successful and significant business interests.
Greg Norman is a standout example of this. Many senior business leaders
play golf at a high level. This link between success at golf and
successful business may not be coincidental, the attributes required for
both are very similar.
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Pod
Casts
The following pod casts are taken from a
series of interviews completed for Business Essentials in 2005/06/07
The 5 Myths of Inventory Reduction Interview
Phillip explains how
looking at you inventory as an investment can create a different
perspective and enable an effective inventory reduction. Often companies
cannot make this change because they are held back by myths that prevent
action.
(Run time 6:13)
Finding the
Hidden Profit in Your Business
(Run time 6:52)
Part 1: Laying the Foundation (Run time 8:05)
Part 2: Optimizing Performance (Run time 6:19)
Part 3: Renewal and Development (Run time 5:30)
The above three interviews explain our
approach to continuous improvement.
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