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There is an old saying in business that ‘Cash is King’. Inventory, no
matter what type, ties up cash and diverts it from other uses. Therefore
the aim of inventory management should be to minimize the inventory
investment for a particular customer service level. The approach taken
should ensure that the target level of service is met while also
minimising the cash investment. In turn this will maximize the overall
benefit for the company.
To achieve this many
companies adopt supply chain techniques for managing their inventory
without realising that the effectiveness of these techniques is limited to
only a certain type of inventory. That is direct inventory. These
companies don’t realise, that for their indirect inventory such as parts
and components, finished goods, OEM spares, engineering spares, MRO
inventory and industrial supplies, a more complete approach is required.
As a result, the opportunity for cash release with this type of inventory
is often disproportionately large for the inventory investment.
Some companies take
a completely different view, they treat inventory as an expense and this
is particularly the case with MRO inventories. You might expect this with
companies that don’t carry other types of inventory (such as utilities)
but in fact it is the case with many types of companies, even those in
manufacturing. For many engineers inventory isn’t a serious business
topic; inventory is something that accountants count and storemen store.
For the average maintenance engineer the issues are uptime and
reliability. Spares don’t improve reliability and they only improve uptime
by being available when needed. Hence their issue is availability and not
inventory reduction. However, whether they realise this or not, their
purchase of MRO inventory is an investment of the company’s cash. It
represents a use of cash that may, or may not, be better used in either a
capital purchase or elsewhere in the company.
In an environment
where downtime is costly, and relatively speaking the cost of individual
spares is cheap, it is easy to justify carrying any number of spares. In
this case MRO inventory is viewed as insurance. This perspective almost
invariably results in the over purchase of MRO inventory and subsequently
an over investment in inventory. In this case MRO inventory is the
forgotten investment.
If, however, we view
MRO inventory as an investment then logically we will manage the inventory
differently. Our goal will be to maximise the return on investment. That
does not mean risking our operational outcomes but it does mean ensuring
that there is no excess or unnecessary inventory investment. It does mean
consciously managing the cash investment. The challenge with MRO
inventory, as with all inventory, is whether to free the cash or carry the
inventory.
Why MRO Inventory Is
Different
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Volumes are
comparatively low – often there will only be one or two items used
of a particular stock keeping unit (SKU) at any one time.
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There is a
large range of SKUs – in many MRO inventories there are tens of
thousands of SKUs. There are few manufacturing businesses with that
number of production SKUs
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A low stock
turn rate may be acceptable – a stock turn rate of just 2 turns per
year may be acceptable for MRO inventory whereas for other inventory the
acceptable level may be 12 or more. This means that we hold individual
items for much longer and the possibility of obsolescence or spoilage
increases.
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Each SKU may
have different supply and demand characteristics – after all each
SKU may come from a different supplier and be used in a different way on
different equipment.
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Stock out costs
are disproportionately high – if a finished goods item stocks out
the loss is only the margin that would have been made on that item. With
MRO inventory the absence of a $2 part may result in thousands of
dollars of lost production.
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The value and
volume of individual SKUs can vary greatly – in any one MRO store
there may be items worth a few cents and items worth tens of thousands
of dollars. Both items need to be managed and usually with the same
process.
Inventory As An
Investment
To
really understand the role of inventory and the importance of cash
management we need a basic understanding of business economics. Figure 1
represents a simple cash flow cycle and will help explain the concept of
cash flow.
Figure 1: Cash Flow Diagram

Starting at
the 12 o’clock position, this business has some cash with which to
operate. This cash might have come from investors or be borrowed from the
bank. In either case, the investors or the bank will want a return for
making the money available. This will be either interest (for the bank) or
dividends (for the investor). For this example, we can also assume that
all investment in plant and equipment, buildings etc. is complete.
The business spends its
cash on buying raw materials and engineering spares so that it can make
products. Typically it will need to have inventory of these items so that
there is a buffer between supply of these materials and the demand from
their production department. This buffer is necessary because the rate of
demand is usually greater than the ability to supply. In order to
accumulate this inventory they need to buy more than they will actually
need in the short term.
The raw materials
are then used to make product. In doing so cash is spent on utilities and
labour. After the product is made it will be ‘put into inventory’. Again
to act as a buffer between supply and demand. And again to accumulate this
inventory they must make more than they need in the short term. When these
products sell, the buyer pays the company and this provides an input, or
receipt, of cash to enable the company to recommence the cycle. While this
cycle continues the company will need to spend cash on overheads, new
investment, interest on money borrowed, paying back money borrowed and
paying dividends to shareholders.
A company’s cash
flow is the difference between all the cash that goes out (buying raw
materials, engineering spares, utilities, labour, overheads, investment,
dividends, interest and loan payments) and the money that comes in
(receipts from customers). If the cash flow is negative, that is, the
‘cash in’ is less than the ‘cash out’, the company will need to borrow
more money or it will be unable to buy supplies, labour, utilities etc. In
short, no cash, no business.
The investment in
inventory is an interruption to this cash flow cycle. While raw materials
will eventually be turned into products, many purchases of MRO inventory
are never put to any use (in which case they get ‘written down’ over time
and may eventually be declared obsolete). This means that the company has
spent its cash but gets no return on that expenditure. In many cases it is
not overstating the situation to say that this cash has been wasted.
However, if a company is able to reduce the level of MRO inventory it
carries, it can free up the cash that is invested in that inventory. This
cash can then be used for other purposes such as for further capital
investment.
Why Hold Inventory?
MRO
inventory includes all the maintenance spares carried for responding to
both breakdowns and scheduled maintenance, it covers all the operating
supplies carried to keep the process running, it covers all the inventory
held by OEMs (Original Equipment Manufacturers) to service the equipment
they sell, it covers all the inventory held by suppliers that becomes your
inventory (such as bearing suppliers). It is a very wide field.
Despite this, there
are only three reasons why you purchase and hold onto inventory:
1. To enable supply
in a timely manner. This means that when you need the part you need it
faster than it can be supplied from your suppliers. You need the part and
you need it now!
2. Project
or shutdown work. With project work and shutdowns you have the uncertainty
of what might be needed, perhaps the timing of when it might be needed and
a workforce and timelines that can’t wait. You must hold some inventory.
3. Purchasing
and manufacturing efficiencies. Sometimes it is just not economic to buy
spares on a piece-by-piece basis. Therefore you buy the minimum economic
quantity and have a spares inventory investment.
In the first two
cases the inventory is held as an insurance against other loses and in the
last case the inventory is held as a means of trying to minimize the cost
per item (but not the inventory investment). It is clear that that each of
these reasons will lead us to holding too much inventory if we do not
value the cash that is invested.
Comparison of Investment
Measures
So far we have
explained that MRO inventory is an investment of the company’s cash and
that the ‘insurance’ approach will lead to over investment. What is needed
is a way to compare that investment to other investments such as fixed
capital. The two most common approaches for comparing different
investments are ‘Payback’ and Return on Investment (ROI).
Payback measures how
long it takes for the investment to ‘payback’ the original funds invested.
So, if we purchase a machine for (say) $1,000,000 and the machine reduces
costs in some way by $500,000 per year then the ‘payback’ is 2 years
($1,000,000 / $500,000).
Return on investment (ROI)
measures the percentage return that the investment generates per year. So,
in the above example, the investment of $1,000,000 returns $500,000 per
year, which is 50%.
These types of measures
provide a means of comparing different uses of cash and help us to
prioritise the use of that cash. For example, if we can achieve a $500,000
return by investing $750,000 (an ROI of 66%) then because of the superior
ROI we may redirect our cash into that investment rather than the
$1,000,000 investment above.
However, MRO inventory
is not quite so easy to evaluate and this is why the investment is so
easily over looked. We cannot so easily identify the return on investment
with MRO inventory because the benefit of MRO inventory is the prevention
of loss through reduced downtime. (As mentioned in Part 1, MRO inventory
does not improve reliability it only reduces the downtime through parts
availability.)
We can though, use our
understanding of cash management and investment measures to lead us to a
better understanding of inventory management and the impact of safely
reducing inventory. So, while it is difficult to quantify the benefit of
holding inventory we can most definitely quantify the investment and we
know that if we can reduce the level of the investment (without impacting
our downtime) not only will we increase the ROI but we will also free up
cash and improve the company cash flow.
In addition, if we hold
too much inventory of an item and that excess adds no value because it is
never used, then the ROI is zero. In effect we would be better off putting
this money into the bank at zero interest than holding the inventory – at
least we would still have the original capital! This excess inventory uses
up the cash and can be removed with no risk to the business.
We can also use the
investment approach as a means of determining the ROI from applying
resources to reducing that inventory. If, for example, we spend $100,000
identifying and taking action to reduce inventory and we achieve a
reduction of $1,000,000 then the ‘payback’ on that investment is 1.2
months and the ROI is 1000%. Now wouldn’t we like that return on our other
investments! That $100,000 might, from a pure business perspective, be the
best investment that a company can make.
A Real Life Example
Recently, one of our
clients managed to achieve an inventory reduction of more than $10M in
just 18 months. The estimated expenditure (including their staff time) to
achieve this was $300,000. This is an ROI of 3,333% (no, this is not a
printing error!) In addition, because the cost of carrying inventory there
was an additional benefit of approximately $2M per year. In this case
there was not one other project of any kind in that business that returned
a one off $10M cash and an additional $2M per year with zero capital
investment.
A program of
inventory reduction may be the best business investment that any company
can make.
How This Understanding Helps Us
Reduce Inventory
We
now have three ways to view MRO inventory:
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The engineering
perspective (where we concentrate on what we need not what we have, in
other words, availability)
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The cost
perspective (where we view inventory as an expense)
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The business
perspective (where we view inventory as an investment)
These different
perspectives guide us in the options that we have for managing the
inventory investment.
For
example, if the perspective is availability then the goal is likely to be
maximising availability. In this case the so-called ‘inventory
optimisation’ approach is likely to be used to justify holding more
inventory not reducing our inventory.
If the perspective
is cost then supplier negotiation (to reduce cost) is the most likely
approach.
However, if the perspective is investment
then we can use all seven of the possible ways for reducing the inventory
investment. This encompasses the quantity we hold, the price we pay and
the time for which we hold the inventory.
The ‘7 Actions For
Inventory Reduction’
Having now freed
ourselves of the constraints created by not viewing inventory as an
investment we now have many more ‘levers to pull’ for inventory reduction.
Fortunately, however, there are only seven ways to reduce inventory so the
approach is quite manageable.
Action #1: Have Someone Else Hold it and/or Pay For It
Action #2: Sell Excess and Obsolete Stock
Action #3: Eliminate Duplication
Action #4: Change the Factors That Drive Safety Stock
Action #5: Reduce Reorder Stock
Action #6: More Closely Match Delivery with Usage
Action #7: Reduce the Value of Items Held
Conclusion
No matter how it is viewed, MRO inventory is an expenditure of a company’s
cash. This expenditure is different to raw material, WIP or finished goods
inventory because there is no intent to resell the items in order to
recover the cash spent. The inventory is purchased to either act as
insurance against other losses in production or to enable a lower cost per
item purchased (i.e. volume purchasing).
This makes MRO inventory the worst kind of investment because any cash
spent over and above the bare minimum required has a zero return on
investment. This is only clear, however, when MRO inventory is viewed as
an investment.
The investment perspective also helps in justifying the use of cash to
conduct an inventory reduction program. In fact, this type of program can
be the best use of funds available to a company with examples where the
ROI for this activity can exceed 3,000%!
The investment perspective also means that the options for reducing
inventory are not just limited to optimization and price negotiation. In
fact there are seven actions that can be taken. With this higher level of
understanding it is clear that every potential purchase of inventory
represents a choice to be made by the company, and that choice is: invest
the cash or carry the inventory?
About The Author
Phillip Slater is
the author of the book
Smart Inventory Solutions and the developer of the
Inventory
Cash ReleaseTM
System
- ICR®06,
a world’s best practice approach to inventory management and reduction.
For more information visit his website at
http://www.InitiateAction.com.
Note:
You are welcome to reprint this article online on the condition that it
remains complete and unaltered (including the ‘About the author’ info at
the end) and you send a reprint to
enquiries@InitiateAction.com
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